Privacy Policy

Read, Play, Create LTD
EYFS & Primary Education Consultancy

Last updated: 21 October 2026

1. Introduction

At Read, Play, Create, we take your privacy seriously and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, purchase resources or use our educational consultancy, staff development and intervention services.

We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Read, Play, Create LTD provides educational consultancy, staff development and targeted support for schools, nurseries, early years settings and educational organisations.

For personal information collected through our own website, business enquiries and direct customer relationships, Read, Play, Create LTD is the data controller.

Business name: Read, Play, Create LTD

Website: www.readplaycreate.com

Email: Vanessa@read-play-create.com

Company registration number: 15913578

For certain school-commissioned services involving pupil information, we may act as a data processor on behalf of the school or setting. Responsibilities will be determined and agreed before the work begins.

3. Information We Collect

Depending on how you interact with us, we may collect the following information.

Website enquiries and correspondence

Your name
Email address
Telephone number, where provided
School, nursery or organisation name
Job title or professional role
Details of your enquiry
Information you choose to share through correspondence

Consultancy and staff development

Professional contact details
Information about your school or setting
Curriculum, planning or provision documents
Agreed development priorities
Booking, quotation and invoice information
Relevant feedback and professional correspondence

Targeted intervention services

Where necessary and appropriately agreed with a school or setting, we may receive limited pupil information relevant to delivering an intervention.

This could include learning needs, communication needs, attainment information, agreed learning targets or other relevant educational information.

Some of this information may include sensitive personal data, such as information about a child's health, disability or SEND.

Such information will only be processed where there is a valid lawful basis and any additional legal condition required for sensitive data.

Digital resource purchases

When you purchase or download resources through our Payhip shop, we may receive:

Your name
Email address
Products purchased or downloaded
Order and transaction information
Relevant customer support correspondence

Website usage

Our website platform and any enabled analytics tools may process technical information such as IP addresses, browser information, device information and website usage data.

4. How We Collect Information

We may collect personal information when you:

Complete a website contact form
Contact us by email, telephone or social media
Enquire about or book our services
Complete a pre-review questionnaire
Share relevant professional documents
Purchase or download resources through Payhip
Subscribe to marketing communications, where offered
Visit our website and interact with its features

Information may also be provided by a commissioning school or educational organisation where necessary for an agreed service.

5. How and Why We Use Your Information

We process personal information for the following purposes.

Responding to enquiries

To respond to messages, discuss your requirements and provide information about our services.

Providing educational services

To plan, arrange and deliver agreed consultancy, staff development and intervention services.

Managing bookings and payments

To issue quotations, invoices, booking confirmations and other necessary service communications.

Producing professional feedback

To prepare consultancy summaries, recommendations, action plans and agreed reports.

Providing resources

To support digital product purchases, downloads, customer enquiries and resource-related communications.

Improving our services

To understand how our website and services are used and identify opportunities for improvement.

Meeting legal obligations

To maintain appropriate accounting records and comply with applicable legal, regulatory and safeguarding requirements.

Marketing and updates

Where permitted by law, we may communicate information about relevant services, products and professional resources.

Marketing preferences will be respected, and recipients can opt out of marketing communications.

6. Our Lawful Bases for Processing

Under UK GDPR, we must have an appropriate lawful basis for using personal information.

Depending on the circumstances, these may include:

Contract: Where processing is necessary to provide a service or fulfil an agreement with you.

Legitimate interests: Where processing is necessary for legitimate business purposes, such as responding to professional enquiries, managing business relationships and improving our services, provided those interests are not overridden by individuals' rights.

Legal obligation: Where information must be processed to comply with applicable laws, including accounting and certain safeguarding obligations.

Consent: Where we rely on your permission for a specific activity, such as certain marketing communications or optional cookies.

Where sensitive personal information is involved, we will also identify an appropriate additional condition under Article 9 of UK GDPR before processing it.

For pupil information shared by a school or setting, the relevant responsibilities, lawful bases and any required data protection agreements will be established before information is transferred.

7. Working with Schools and Children's Information

Read, Play, Create recognises the particular importance of protecting information relating to children.

Where pupil information is needed for a commissioned intervention or consultancy service, we will work with the school or setting to establish appropriate information-sharing arrangements.

We will aim to:

Collect only information necessary for the agreed work.
Use the information only for authorised purposes.
Store it securely and restrict access appropriately.
Avoid including identifiable pupil information in reports unless necessary and agreed.
Follow agreed retention and deletion arrangements.
Report data protection or safeguarding concerns through the appropriate procedures.

Schools and settings remain responsible for their own statutory duties and for providing appropriate privacy information where they control the processing of pupil data.

Information relating to children will not be used for marketing purposes.

8. How We Store and Protect Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These include using appropriate security settings, restricting access to information and using reputable service providers for relevant business functions.

Our website is hosted through Wix, and information submitted through its forms may be processed and stored using Wix systems.

We may also use appropriate email, document storage, accounting and other business services.

Access to confidential school or pupil information will be limited to those who need it for the agreed work.

9. Sharing Personal Information

We do not sell personal information.

Where necessary, information may be shared with:

Wix, which provides our website platform
Payhip and relevant payment service providers
Email, secure document storage and business software providers
Accountants or professional advisers
Schools and educational organisations involved in commissioned services
Regulatory, safeguarding or legal authorities where required

We will only share information where there is an appropriate reason and legal basis for doing so.

Where third parties process personal information on our behalf, appropriate contractual and data protection arrangements will be used where required.

10. Digital Products and Payhip

Our digital resource shop operates through Payhip.

When you visit the shop or purchase a digital product, Payhip collects and processes information required to operate its platform, manage transactions and provide downloads.

Read, Play, Create may receive relevant customer and order information to manage purchases, provide customer support and maintain business records.

Payment information is handled through the payment services available at checkout.

Payhip operates under its own Privacy and Cookies Policy, which you can read at:

https://payhip.com/privacy

11. Marketing Communications

From time to time, Read, Play, Create may share information about new resources, consultancy services, staff development opportunities or other relevant professional updates.

Any marketing communications will comply with applicable data protection and electronic marketing rules.

Where consent is required, we will obtain it before sending marketing.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us directly.

Opting out of marketing will not prevent us from sending essential messages relating to an existing booking, purchase or service.

12. Cookies and Website Analytics

Our website uses Wix, which may place essential cookies on visitors' devices to support security and website functionality.

Depending on the services and tools enabled on our website, additional cookies or similar technologies may be used for analytics or other optional purposes.

Where required, visitors will be given the opportunity to accept or reject non-essential cookies.

You can manage your preferences through our website's cookie settings, where available, and through your browser.

Further information about the cookies used by our website is available through our cookie information and consent settings.

13. International Data Transfers

Some of the technology and service providers we use may process personal information outside the United Kingdom.

Where a transfer is subject to UK data protection restrictions, we will ensure it is supported by an appropriate legal mechanism, such as UK adequacy regulations or approved contractual safeguards.

You can contact us if you would like further information about applicable safeguards.

14. How Long We Keep Information

We keep personal information only for as long as necessary for the purposes for which it was collected, including any applicable legal, accounting or contractual requirements.

Retention periods depend on the type of information involved.

For example:

General enquiries: Kept for a limited period to manage correspondence and potential follow-up, then reviewed for deletion.

Consultancy records: Kept for the period needed to deliver the service, manage the client relationship and address any relevant contractual or legal matters.

Financial records: Retained for the period required by applicable accounting and tax legislation.

Pupil information: Retained only for the period necessary under the agreed school or setting arrangements and securely deleted or returned when no longer required.

Marketing information: Retained while there is an appropriate basis to send communications, subject to unsubscribe requests and any necessary suppression records.

15. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Request access to the personal information we hold about you.
Ask for inaccurate information to be corrected.
Request deletion of information where applicable.
Request that processing be restricted.
Object to certain uses of your information.
Request transfer of information in certain circumstances.
Withdraw consent where processing relies on consent.

You also have the right to object to the processing of your personal information for direct marketing purposes at any time.

To exercise your rights, please contact us using the details in this policy.

Some rights are subject to legal limitations, and certain information may need to be retained to meet statutory obligations.

16. Complaints

If you have concerns about how Read, Play, Create handles personal information, please contact us in the first instance so we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113

17. Changes to This Privacy Policy

We may update this policy when our services, website features, systems or legal obligations change.

The latest version will be available on our website, together with its most recent update date.

18. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Read, Play, Create LTD